Moving Gracefully from Compliance to Learning, the Beginning of Forest Service's Learning Journey
The US Forest Service faced a crisis of trust that was undermining communications and information flow. The result was an abysmal accident rate. This talk will explore field initiatives and leadership actions that began to change the organization's approach to learning. Three key pillars will be introduced: The leadership safety journey, field initiatives to change the way the organization responded to accidents and incidents, and some of the research that underpinned the changes that took place.